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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Consult with client to assess hair and scalp condition.
   • Use standard infection control precautions, throughout all services, according to health regulations and organisational procedures.
   • Visually and physically examine and analyse client hair and scalp as part of pre-hair service assessment.
   • Engage client in a discussion about recent hair treatments, and symptoms of hair or scalp conditions.
2. Recognise abnormal and other hair and scalp conditions.
   • Recognise abnormal conditions, including contagious ones, outside scope of ability to treat.
   • Counsel client to seek treatment advice from health care professionals.
   • Recognise and evaluate other hair and scalp conditions and consider suitable salon treatment options and products.
   • Discuss treatment options and costs and obtain client agreement to proceed with recommendations.
3. Treat hair and scalp.
   • Select and prepare remedial treatment products based on hair and scalp analysis and desired action.
   • Apply, process and remove remedial treatment products according to product instructions.
   • Use water resources efficiently and dispose of treatment waste safely according to health regulations and organisational procedures.
   • Advise on home care treatment and recommend products.
   • Update client history to include full details of service.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

complete a hair and scalp analysis on five different clients to determine suitable salon treatment options and products for:

chemically treated hair

physically damaged hair

highly stressed hair

hair conditions that would benefit from protein and moisture treatments

integrate the use of infection control precautions and organisational procedures to complete these types of head and scalp treatments for three different clients:

protein treatments

moisture treatments

medicated treatments

record the following details of the hair and scalp treatment service in the history for each client serviced:

pre-treatment analysis

client symptoms

treatment and products used

outcomes achieved

recommended home care treatment and products.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

skin biology, at an elementary level of understanding:

main structure, functions and role of skin

structure and function of the glands of the skin:

distribution and development of skin glands

production, composition and functions of sebum, eccrine and apocrine sweat fluids

glands and muscles associated with the hair and hair follicles:

structural and cellular features of a hair follicle

sebaceous glands

arrector pili muscle

common abnormal scalp conditions, symptoms and visual signs:

head lice

scabies

ringworm

dry or oily dandruff

seborrhoea

psoriasis

visual characteristics of these hair and scalp types:

normal

oily

dry

physically damaged

chemically damaged

highly stressed

types of hair conditions that can benefit from protein and moisture treatments, when and why these would be used

key features of the organisation’s remedial hair and scalp treatment range:

formulation

product purpose and efficacy

physical effects on the hair and scalp, at a basic level of understanding

application instructions

processing times

types of finishing techniques and equipment that should be used post treatment to avoid further hair damage and breakage

the transmission routes of infectious conditions:

direct contact (client to operator, operator to client, operator to operator)

non-intact skin (cuts, abrasions, lesions)

work surfaces

equipment

key features of, and reasons for, standard infection-control precautions:

hand washing and drying before and after client contact, cleaning and waste disposal and using occlusive dressings for own cuts and abrasions

using alcohol-based hand rub solutions as an adjunct to hand washing

using personal protective equipment, particularly gloves, gowns, aprons, face masks and eye protection

using single use treatment products or decanting bulk products into single use bowls

cleaning, disinfecting or sterilising reusable equipment

cleaning or disinfecting work surfaces, client gowns and towels

appropriate handling and disposal of single use items and clinical (infectious) waste

basic aspects of local government, state or territory health regulations applicable to hair and scalp treatments

industry practices and organisational procedures for:

infection control for hair and scalp treatments

using correct operator posture during treatment to avoid fatigue and injury

minimising product wastage

water efficiency

waste disposal with particular emphasis on sound disposal methods for clinical (infectious) waste.

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